Customer experience expert and author Jon Picoult shares
principles and strategies for helping your clients turn customers
and employees into lifelong fans and doing the same for your
consulting business.
About the Podcast
The Craft of Consulting podcast helps accomplished professionals become successful, in-demand consultants while creating the lives they want. The show features consultants sharing their expertise and insights about how to be a successful, in-demand consultants; clients revealing what want--and don't want---from consultants; and the host, Deb Zahn, talking about topics that can help you succeed faster and balance your life.